Hawaii

Counseling & Other Support Services
  • Counseling & Other Support Services
  • Government Resources
  • Legal Resources

Life Foundation is a non-profit organization dedicated to stopping the spread of HIV and to assisting people who are living with HIV and AIDS. Since opening its doors as Hawaii’s first AIDS organization in 1983, Life Foundation has been implementing innovative programs such as AIDS case management, school based AIDS education, a sterile needle exchange, peer support for positives, treatment education, and peer-to-peer HIV prevention outreach.

Service area: Oahu
Work with: People living with and affected by HIV/AIDS, their loved ones, and those in need of testing
Services for survivors during incarceration include: Advocacy and discharge-planning for prisoners living with HIV/AIDS to address their medical, housing, and other needs after release and general information on HIV/AIDS by phone, email, and mail. In-person counseling may also be available, by arrangement.
Services for survivors after release include: Rapid, anonymous HIV testing and counseling; general information on HIV/AIDS by phone, email, and mail; and a range of services for people living with HIV/AIDS, including case management; advocacy; individual counseling; support groups and a peer support program; educational seminars; meal program; assistance obtaining medical care and medication; mentors to assist clients with medication adherence; assistance in applying for financial benefits, such as Food stamps, SSI, and SSDI; the Kukula Ola Program, which assists people living with both HIV and mental illness through mental health case management, psychiatric care, psychotherapy, and emotional support from a certified peer specialist; and a Native Hawaiian Program that addresses the needs of HIV-positive native Hawaiians and provides culturally sensitive services to individuals and families affected by HIV/AIDS. In addition to standard case management services, the native Hawaiian case managers provide clients with access to traditional native Hawaiian healing practices, including lomilomi and ho’oponopono.
Services for loved ones include: Rapid, anonymous HIV testing and counseling and general information on HIV/AIDS by phone, email, and mail.
Fees: Free

address

75-240 Nani Kailua Drive, Suite 5
Kailua-Kona, HI 96740

office

(808) 331-8177

office hours: Monday-Friday, 8:30am-4:30pm HST
Accept Collect Calls: Yes
email

hihaf@hihaf.org

website

www.hihaf.org

 

 

The YWCA of Kauai Sexual Assault Treatment Program provides 24-hour crisis intervention, counseling, medical, legal, and judiciary advocacy for survivors of sexual assault and their partners and families on the island of Kauai.

Service area: The island of Kauai
Work with: Survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline and by email; accompaniment during forensic exams; court accompaniment and legal advocacy for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above; individual, couples, and group counseling; and case management services.
Services for loved ones include: All of the above.
Fees: Free
Additional information: YWCA of Kauai also offers group counseling for people convicted of sex crimes, both probationers and parolees, for the island of Kauai.

address

3094 Elua Street
Lihue, HI 96766

office

(808) 245-5959 x235

office hours: Monday-Friday, 8:30am-4:30pm HST
24-hour hotline

(808) 245-4144

Accept Collect Calls: Yes
email

sexualviolence@ywcakauai.org

website

www.ywcakauai.org

 

Since the 1970’s, the YWCA has provided response programs for survivors of sexual assault, including a broad array of services and referrals.

Service area: Hawaii Island
Work with: Survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline and by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment; information; and referrals.
Services for survivors after release include: All of the above; individual counseling; and support groups.
Services for loved ones include: Crisis intervention; counseling; information; and referrals.
Fees: Free

address

1382 Kilauea Avenue
Hilo, HI 96720

office

(808) 961-3877 x106

office hours: 8am-4:30pm HST with evening therapy hours, by appointment
24-hour hotline

(808) 935-0677

Accept Collect Calls: No
email

hthompson@ywcahawaiiisland.org

website

www.hawaiiisland.org

 

The Sex Abuse Treatment Center (SATC) of the Kapi’olani Medical Center for Women and Children (KMCWC) is a statewide program valued for its leadership and expertise in providing treatment services for survivors of sexual assault, preventing sexual violence, and effecting change through public policy, awareness, and education. SATC’s mission is to support the emotional healing process of those sexually assaulted in Hawai‘i, to increase community awareness about their needs, and to reduce the incidence of all forms of sexual assault.

Service area: Hawaii
Work with: Survivors of sexual assault and abuse and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline; information and referral via the hotline and by mail; hospital accompaniment during forensic exams; legal systems advocacy and court accompaniment, pending staff availability.
Services for survivors after release include: All of the above; case management services to coordinate ongoing care; and individual, family, and couples therapy.
Services for loved ones include: Crisis intervention; in-person crisis counseling; family and couples therapy; information; and referrals.
Fees: A sliding fee scale is used for payment, and insurance is accepted. No one is turned away for lack of ability to pay.
Additional Information: SATC will provide crisis support, information, and referrals to any survivor who contacts them. For survivors convicted of sex crimes, SATC will provide appropriate referrals for ongoing support services.

address

55 Merchant St., 22nd Fl.
Honolulu, HI 96812

office

(808) 535-7600

office hours: Monday-Friday, 8am-4:30pm HST
24-hour hotline

(808) 524-7273

Accept Collect Calls: Yes
website

www.satchawaii.com

 

The Hawai`i Island HIV/AIDS Foundation (HIHAF) is a non-profit organization dedicated to assisting those affected by HIV/AIDS to maximize their quality of life and to ending the spread of HIV. HIHAF provides island-wide coordination of services to all persons affected by HIV/AIDS.

Service area: Hawaii
Work with: All people living with and affected by HIV/AIDS and those in need of testing
Services for survivors during incarceration include: Information about HIV/AIDS and Hepatitis C via phone, email, and mail; case management for HIV+ prisoners via phone and by email, including medical care coordination and discharge-planning for medical and mental health care; and prevention education services for people in many detention settings, including the Alternatives to Violence Program. For assistance and more information on services available to you during your incarceration, contact HIHAF by phone, mail or email.
Services for survivors after release include: Anonymous HIV testing and counseling; Hepatitis C screenings; and a range of services for people living with HIV/AIDS, including case management and referrals to appropriate community resources such as, but not limited to medical and dental care, clinical trials, home health services, housing, financial and medical benefits agencies, government assistance programs, medication assistance, treatment advocacy, food bank, transportation for essential services, counseling, harm reduction, and return to work assistance; Teen AIDS Prevention Program; and an STD and HIV+ Speakers’ Bureau, which includes trained educators on HIV/STD/Viral Hepatitis prevention and Big Island community members who have agreed to share their personal stories of contracting and living with HIV and AIDS.
Services for loved ones include: Anonymous HIV testing and counseling; Hepatitis C screenings; information; and referrals.
Fees: Free
Additional information: Services are available in English and Spanish. Se habla español. Translators are available for other languages.

address

75-240 Nani Kailua Drive, Suite 5
Kailua-Kona, HI 96740

office

(808) 331-8177

office hours: Monday-Friday, 8:30am-4:30pm HST
Accept Collect Calls: Yes
email

hihaf@hihaf.org

website

www.hihaf.org

 

 

A program of Child and Family Service, Sexual Assault Supportive Services offers crisis intervention, counseling, and education for survivors of sexual assault.

Service area: Maui County
Work with: Survivors of sexual assault and abuse and their loved ones
Services for survivors during incarceration include: Crisis intervention via the hotline; hospital accompaniment during forensic exams; information and support by mail, including how to obtain services upon discharge; and referrals.
Services for survivors after release include: Crisis intervention via the 24-hour hotline; hospital accompaniment and emotional support during forensic exams; legal advocacy; and counseling for children and adults who have been recently sexually assaulted or abused and individuals who were sexually assaulted in the past, including adults who were abused as children.
Services for loved ones include: Crisis intervention via the 24-hour hotline; individual counseling for survivors’ family members and significant others; information; and referrals.
Fees: Free

address

305 E. Wakea Avenue
Kahului, HI 96732

office

(808) 877-6888

office hours: Monday-Friday, 8am-5pm HST
24-hour hotline

(808) 873-8624

Accept Collect Calls: No
email

maui@cfs-hawaii.org

website

www.childandfamilyservice.org

 

The Ombudsman is an officer of the legislature who investigates complaints about actions of executive branch agencies of the state and county governments. By law, the Ombudsman is authorized to investigate the administrative actions of state and county agencies. It cannot investigate complaints about the governor and lieutenant governor and their staffs; the legislature and its staff; the judiciary and its staff; the various county mayors and councils; the federal government; a multistate governmental entity; or a nongovernmental entity. The Ombudsman’s office has the power to obtain necessary information for an investigation and to recommend corrective action if a complaint is found to be substantiated.

The Ombudsman serves as a neutral, independent intermediary between the citizen and the agency. This office conducts investigations in a fair and impartial manner. The Office of the Ombudsman does not provide legal advice, nor does it serve as legal counsel, advocate, or representative on behalf of any person or agency. The Office of the Ombudsman is authorized by law to receive inquiries on a confidential basis. If it can, it will investigate your complaint without revealing your identity, although this is not always possible. If you have concerns about confidentiality, please feel free to discuss them with the Ombudsman. Most complaints can be made by telephone with no forms to fill out. Inmates who have been sexually assaulted in a state or county-run Hawaiian detention facility can contact the Office of the Ombudsman to report the assault and any concerns regarding the handling of investigations into such abuse.

address

465 South King Street, 4th Floor
Honolulu, HI 96813

Honolulu

(808) 587-0770

Hawaii

(808) 974-4000

Maui

(808) 984-2400

Kauai

(808) 274-3141

Molokai/Lanai

(800) 468-4644

TTY

(808) 587-0774

email

complaints@ombudsman.hawaii.gov

website

www.ombudsman.hawaii.gov

 

The Lawyer Referral and Information Service is a public service provided by the Hawaii State Bar Association, a non-profit organization. The referral service is the only bar-sponsored attorney referral in the State of Hawaii. Member attorneys are able to assist clients with all types of legal problems. The referrals are free, and clients contact attorneys directly to find out whether they are able to assist and at what cost. Volunteer attorneys are also available to provide legal information and referrals Wednesday evenings from 6-7pm via the Legal Line at 808-537-1868. A database of attorneys can also be accessed on the Lawyer Referral and Information Service website.

address

1132 Bishop Street, Ste 906
Honolulu, HI 96813

Lawyer Referral and Information Service:

(808) 537-9140

Lawyer Referral and Information Service Hours: Monday-Friday, 8:30am-4:30pm HST
Kauai

(808) 240-0872

Maui

(808) 270-0872

Lanai

(808) 568-0872

Big Island

(808) 930-0872

Molokai

(808) 660-0872

Legal line

(808) 537-1868

Legal line hours: Wednesday, 6-7pm HST
email

lris@hsba.org

website

www.hawaiilawyerreferral.com

 

The mission of the ACLU of Hawaii is to protect individual freedoms guaranteed under the federal and state constitutions. In Hawai’i since 1965, the ACLU works through legal action, legislative lobbying, and public education. The ACLU is a private, non-partisan, non-profit organization supported primarily by private donations.

Much of the ACLU’s work protecting the civil liberties of the people of Hawai’i takes place in the courts. The ACLU provides direct representation to people, acting as their attorney in court challenges. The ACLU also files amicus curiae (friend of the court) briefs, arguing legal principles to the court without directly representing the parties in a matter.

In an action of major impact, the ACLU of Hawai’i filed a lawsuit over prison conditions and practices at the O’ahu Community Correctional Center and the Women’s Community Correctional Center. This resulted in a settlement agreement with the state to substantially improve conditions and practices in the state prisons, providing for more humane treatment and better rehabilitation of its inmates. The ACLU continues to be active in this area.

The ACLU of Hawaii does NOT review requests for legal assistance in person or over the telephone. To ask the ACLU of Hawaii for legal assistance, you must write a letter to the Intake Department at the address above.

address

Attn: Intake Department
P.O. Box 3410
Honolulu, HI 96801

office

(808) 522-5900

email

office@acluhawaii.org

website

www.acluhawaii.org