Tennessee

Counseling & Other Support Services
  • Counseling & Other Support Services
  • Government Resources
  • Legal Resources

The Avalon Center Domestic Violence and Sexual Assault Program provides comprehensive support to child and adult survivors of domestic violence and sexual assault and their loved ones.

Service area: Bledsoe, Cumberland, Fentress, Morgan, and Van Buren Counties
Work with: All survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as individual counseling and advocacy.
Services for loved ones include: Crisis intervention; counseling; information; and referrals.
Fees: Free

address

P.O. Box 3063
Crossville, TN 38555

office

(931) 456-0747

Office Hours: Monday-Friday, 8am-4:30pm CST
24-hour toll-free hotline

(800) 641-3434

Accept Collect Calls: No

Hope House provides assistance to individuals who have recently experienced sexual assault and individuals who are continuing the healing process from past victimization.

Service area: Giles, Hickman, Lawrence, Lewis, Marshall, Maury, and Williamson Counties
Work with: All survivors of sexual assault, their family, and friends
Services for survivors during incarceration: Crisis intervention via the 24-hour hotline, by mail or by email; hospital accompaniment during forensic exams; individual counseling in-person and by mail; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release: All of the above, as well as support groups and assistance with clothing, food, and furniture.
Services for loved ones: Crisis intervention; counseling; support groups; information; and referrals.
Fees: Free
Additional information: Hope House will provide immediate crisis intervention to any survivor who contacts them. For survivors convicted of sex crimes, Hope House will provide appropriate referrals for ongoing support services. Community volunteers for Spanish-speaking clients are available. Voluntarios hispohablantes son disponsibles.

address

P.O. Box 1961
Columbia, TN 38402

office

(931) 840-0916

Office Hours: Monday-Friday, 9am-5pm CST
24-hour hotline

(931) 381-8580

Accept Collect Calls: Yes
email

safe@centerofhopetn.org

website

centerofhopetn.org

Chattanooga CARES is a non-profit organization that provides education, prevention, and support to all people affected by HIV.

Service area: Bledsoe, Bradley, Franklin, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea and Sequatchie Counties
Work with: All people infected with and affected by HIV/AIDS
Services for survivors during incarceration include: Information and referrals via phone or by mail. Primary and infectious disease care is provided to eligible HIV+ detainees at the Silverdale Detention Facility and the Hamilton County Jail.
Services for survivors after release include: Rapid HIV testing and counseling; Hepatitis C screenings; case management services; assistance with housing needs through various programs such as HOPWA (Housing Opportunities for People with AIDS) and Shelter Care Plus, which offers housing for chronically homeless individuals without a background check or drug test; weekly support groups for people living with HIV; transportation assistance; nutritional supplements; and emergency financial assistance. The Chattanooga CARES Clinic offers primary medical care, including complete physicals, pap smears, acute and chronic health care, education, immunizations, laboratory testing, referrals, and consultations; infectious disease diagnosis and treatment; mental health treatment, including crisis intervention, therapy, family and relationship counseling, and referrals; counseling to assist HIV+ clients to take their medicine as prescribed; nutritional services; and medical case management.
Services for loved ones include: Rapid HIV testing and counseling; primary medical care provided by the Chattanooga CARES Clinic; information; and referrals
Fees: Most services are free. Services provided by the Chattanooga CARES Clinic are provided on a sliding fee scale for all individuals.

address

P.O. Box 4497
Chattanooga, TN 37405

office

(423) 265-2273

Office Hours: Monday-Friday, 9am-5pm CST
Clinic Hours: Monday, Wednesday, Thursday, 8am-4:30pm; Tuesday. 8am-6:30pm; and Friday, 8am-12pm CST
24-hour toll-free hotline

(800) 641-3434

Accept Collect Calls: Yes
email

contactus@chattanoogacares.org

website

chattanoogacares.org

The Family Violence Program provides supportive services to survivors of rape and sexual assault and provides coordination of community services for survivors, their families, and friends.

Service area: Bradley and Polk Counties
Work with: All survivors of sexual assault and their family and friends
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as short-term counseling; advocacy; support groups; and emergency shelter.
Services for loved ones include: Crisis intervention; short-term counseling; information; and referrals.
Fees: Free

address

3680 Michigan Ave., NE
Cleveland, TN 37323

office

(423) 479-9339

Office Hours: Monday-Friday, 8am-5pm EST
24-hour hotline

(423) 476-3886

Accept Collect Calls: Yes, from Polk County
email

info@fratn.com

website

fratn.com

The mission of Friends For Life Corporation is to help persons affected by HIV/AIDS to live well.

Service area: Fayette, Shelby, and Tipton Counties
Work with: All people who are infected with and affected by HIV/AIDS
Services for survivors during incarceration include: Information and referrals via phone or by mail.
Services for survivors after release include: Free, confidential HIV testing and counseling; non-medical case management; assistance with housing needs through various programs such as HOPWA (Housing Opportunities for People with AIDS) and Shelter Care Plus, which offers housing for chronically homeless individuals without a background check or drug test; rental and mortgage assistance; utility assistance; food pantry; educational services; secondary infection counseling to prevent future HIV infection or transmission; early-intervention services for newly diagnosed individuals; dental services; psychosocial support groups, including groups for anyone with HIV, HIV+ gay men, GLBT people with HIV, and HIV+ women; information; and referrals.
Services for loved ones include: Free, confidential HIV testing; food pantry; information; and referrals.
Fees: Free
Additional Information: Spanish-speaking staff are available, on request. Hay hispanohablantes disponibles mediante solicitud.

address

43 North Cleveland
Memphis, TN 38104

office

(901) 272-0855

Office Hours: Monday-Thursday, 8:30am-5pm and Friday, 8:30am-4pm CST
Accept Collect Calls: Yes (please specify reason for the call)
email

kim.daugherty@friendsforlifecorp.org

website

friendsforlifecorp.org

The H.O.P.E. Center provides shelter and supportive services for survivors of domestic violence, rape, and sexual assault.

Service area: McMinn and Meigs Counties
Work with: All survivors of sexual assault and their friends and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; individual advocacy; information; and referrals.
Services for survivors after release include: All of the above, as well as individual counseling and a support group for adult women survivors of sexual assault.
Services for loved ones include: Crisis intervention; counseling; information; and referrals.
Fees: Free

address

P.O. Box 1561
Athens, TN 37371

office

(423) 744-0599

Office Hours: Monday-Friday, 8am-4:30pm EST
24-hour hotline

(423) 745-5289

Accept Collect Calls: Yes

The Memphis Gay and Lesbian Community Center is a mechanism for change in the lives of lesbian, gay, bisexual, and transgender people to facilitate long-term positive growth in themselves and in the community of the Mid-South.

Service area: Memphis
Work with: Lesbian, gay, bisexual, and transgender people, their families, and straight allies
Services for survivors during incarceration include: Support, information, and confidential counseling referral services via the Counseling Referrals Service and by mail. Counselors on the referral list have been screened, and each brings experience and knowledge specifically about GLBT issues as well as areas such as couples counseling, substance abuse, family concerns and other more serious mental health issues. The counselors have agreed to provide a sliding-scale fee structure so that low-income individuals will be able to afford the counseling that they may need. No confidential information is housed by MGLCC.
Services for survivors after release include: All of the above, as well as free HIV testing every Wednesday evening from 6 to 9pm.
Services for loved ones include: All of the above.
Fees: Free

address

892 South Cooper St.
Memphis, TN 38104

office

(901) 278-6422

Counseling Referral Service

(901) 347-8701

Monday-Friday, 6-9pm and Saturday/Sunday, 2-6pm CST
Accept Collect Calls: No
email

info@mglcc.org

website

mglcc.org

The Mid-South Sexual Assault Resource Center (MSARC) is committed to empowering survivors of sexual assault and abuse in a tri-state area.

Service area: Shelby County and the surrounding area in Western Tennessee
Work with: All survivors of sexual assault and abuse, their friends, and family
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline and by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as individual counseling and support groups.
Services for loved ones include: Crisis intervention; counseling; information; and referrals.
Fees: Free
Additional Information: MSARC also provides services for survivors of sexual assault and abuse in Eastern Arkansas and Northern Mississippi.

address

2675 Union Ave. Extended
Memphis, TN 38112

office

(901) 327-0233

Office Hours: Monday-Friday, 8:30am-5pm CST
24-hour hotline

(901) 272-2020

Accept Collect Calls: No
email

betty.winter@shelbycountrytn.gov

website

shelbycountytn.gov

Oasis Center is a non-profit organization that helps young people overcome serious challenges that could easily prevent them from transitioning into a healthy adulthood, including homelessness, violence, depression and low self-esteem, and disconnection from caring adults.

Service area: Primarily Nashville and surrounding counties, but there are no geographical boundaries for services
Work with: Youth (ages 13-21) in crisis, including those who have been sexually abused or assaulted, runaway and homeless youth, and their concerned friends and family
Services for survivors during incarceration include: Crisis intervention via phone or by mail; personal advocacy; assistance with discharge planning; information; and referrals.
Services for survivors after release include: Crisis intervention; individual counseling; group therapy; emergency shelter; street outreach for runaway and homeless youth; transitional housing for youth aged 17-21; after-school service learning projects through the Teen Outreach Program (TOP); Oasis Community Impact (OCI), which works with East Nashville youth to promote educational and economic equity for urban youth, schools, and neighborhoods by cultivating grassroots leadership through youth organizing; Youth United, a group of youth from neighborhoods and schools strongly impacted by violence that work together to help Nashville reject violence and promote peace through youth organizing; and the Tennessee Youth Advisory Council (TYAC), a group of current and former foster youth from the Nashville area who work to improve the lives of youth in the foster care system.
Services for loved ones include: Crisis intervention; family therapy; family mediation; support; housing assistance; information; and referrals.
Fees: Most services are free. A sliding scale is offered for individual, group, and family therapy. No one is turned away for lack of ability to pay.

address

1704 Charlotte Avenue, Suite 200
Nashville, TN 37203

24-hour office

(615) 327-4455

24-hour toll-free hotline

(866) 975-3733

Accept Collect Calls: Yes
email

Refer to the Oasis website for staff email addresses

website

oasiscenter.org

The Sexual Assault Crisis and Resource Center provides comprehensive services for survivors of sexual assault.

Service area: Hamilton County
Work with: All survivors of sexual assault, their concerned friends, and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline and by mail; forensic exams, evaluation, and care for sexually transmitted diseases and pregnancy provided by a Sexual Assault Nurse Examiner; information; and referrals.
Services for survivors after release include: All of the above, as well as case management and individual counseling.
Services for loved ones include: Crisis intervention; counseling; information; and referrals.
Fees: Free

address

300 E. 8th St.
Chattanooga, TN 37403

office

(423) 755-2822

Office Hours: Monday-Friday, 8:30am-5pm CST
24-hour hotline

(423) 755-2700

Accept Collect Calls: No
email

info@partnershipfca.com

website

partnershipca.com

Safe Haven Crisis and Recovery Center for Sexual Assault (formerly the Sexual Assault Crisis Center) provides quality services for all survivors of sexual assault and abuse.

Service area: Anderson, Blount, Campbell, Loudon, Knox, Roane and Sevier Counties
Work with: All survivors of sexual assault and abuse, their friends, and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as individual counseling and a wide variety of support groups for women, men, and children who have been assaulted or abused.
Services for loved ones include: Crisis intervention; counseling; support groups for parents and partners of survivors; information; and referrals.
Fees: Free
Additional Information: Safe Haven will provide immediate crisis intervention to any survivor who contacts them. For survivors convicted of sex crimes and domestic violence, Safe Haven will provide appropriate referrals for ongoing support services.

address

900 E. Hill Avenue, Suite 145
Knoxville, TN 37915

office

(865) 558-9040

Office Hours: Monday-Friday 8:30am-5pm EST
24-hour hotline

(865) 522-7273

24-hour toll-free hotline

(888) 522-5244

Accept Collect Calls: No
email

info@savehavencenter.org

website

safehavencenter.org

The mission of the Sexual Assault Center (formerly Rape and Sexual Abuse Center) is to end sexual violence and to provide healing for children, adults, and families affected by sexual assault through counseling and education.

Service area: Middle Tennessee, with offices in Nashville and Clarksville
Work with: Survivors of rape and sexual assault of all ages; adult survivors of childhood sexual abuse; children and teens who have been sexually abused; non-offending parents and caregivers of children who have been sexually abused; and siblings, partners, and significant others of sexual assault survivors
Services for survivors during incarceration include: Crisis intervention and support via the 24-hour hotline and by mail; hospital accompaniment during forensic exams or rape kits; legal advocacy for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as individual and group therapy for children, teens, men, and women survivors of sexual assault or abuse.
Services for loved ones include: Crisis intervention; individual therapy; group therapy for families of survivors; information; and referrals.
Fees: Most services are free. The Sexual Assault Center accepts most insurance plans and offers a sliding fee payment scale according to income for counseling services. Grants are available to those who fall below the minimum amount on the sliding fee scale. No one is turned away for lack of ability to pay.

address

101 French Landing Drive
Nashville, TN 37228

office

(615) 259-9055

Office Hours: Monday-Thursday, 8am-6pm and Friday, 8am-4pm CST
24-hour toll-free hotline

(800) 879-1999

website

sacenter.org

Street Works provides education, prevention, and care to those infected with or affected by HIV/AIDS and other sexually transmitted diseases (STDs) on the inner city streets of Nashville.

Service area: Cheatham, Davidson, Dickson, Hickman, and Robertson Counties
Work with: Anyone at risk for HIV and people infected with and affected by HIV/AIDS
Services for survivors during incarceration include: Crisis intervention and information via the 24-hour hotline and by mail; case management for people who are HIV+; information; and referrals.
Services for survivors after release include: Crisis intervention and information via the 24-hour hotline; confidential HIV testing and counseling; case management; housing assistance; food vouchers; transportation; emergency financial assistance; a support group for people with HIV; information; and referrals.
Services for loved ones include: Information and referrals.
Fees: Free

address

P.O. Box 60037
Nashville, TN 37206

office

(615) 259-7676

Office Hours: Monday-Friday, 9am-5pm CST
24-hour hotline

(615) 259-7676 x110

Accept Collect Calls: No
email

streetworks@street-works.org

website

street-works.org

The mission of the Coalition is to end domestic and sexual violence in the lives of Tennesseans and to change societal attitudes and institutions that promote and condone violence, through public policy advocacy, education and activities that increase the capacity of programs and communities to address such violence.

Service area: Tennessee
Work with: DV & SA Programs, Survivors, BIPs, Immigrants
Services for survivors during incarceration include: Information and referrals to the nearest rape crisis center via the toll-free information line and by mail and a directory of affiliated rape crisis centers on the TN Coalition website.
Services for survivors after release include: All of the above.
Services for loved ones include: All of the above.
Fees: Free

address

2 International Plaza Dr., Suite 425
Nashville, TN 37217

office

(615) 386-9406

toll-free office

(800) 356-6767

Office Hours: Monday-Friday, 8am-5pm CST
Accept Collect Calls: No
email

obradford@tncoalition.org

website

tncoalition.org

Wo/Men’s Resource and Rape Assistance Program (WRAP) is the only agency in West Tennessee offering services to survivors of domestic violence and sexual assault.

Service area: Benton, Carroll, Crockett, Decatur, Gibson, Hardeman, Hardin, Haywood, Henderson, Madison, McNairy and Wayne Counties
Work with: All survivors of sexual assault, their friends, and family
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline and by mail; hospital accompaniment during forensic exams; legal advocacy and court accompaniment for sexual assault cases; information; and referrals.
Services for survivors after release include: All of the above, as well as individual supportive counseling; sexual assault therapy; and a support group for adult female survivors of sexual assault.
Services for loved ones include: Crisis intervention; supportive counseling; information; and referrals.
Fees: Free

address

62 Directors Row
Jackson, TN 38305

office

(731) 668-0411

Office Hours: Monday-Friday, 8am-5pm CST
24-hour toll-free hotline

(800) 273-8712

Accept Collect Calls: Yes
website

wraptn.org

The ACLU of Tennessee (ACLU-TN) is the only organization in the state dedicated to promoting and protecting constitutional rights. The ACLU-TN handles prison and jail-conditions cases. Legal assistance and representation are available in a limited number of cases. Survivors of sexual abuse behind bars should submit their requests for assistance by completing the online complaint form, by printing out and mailing in the printable complain form, or by writing to the ACLU-TN at the address above. Intakes via phone or by email will not be accepted.

address

P.O. Box 120160
Nashville, TN 37212

office

(615) 320-7142

website

aclu-tn.org

online complaint form

aclu-tn.org/drupal6

printable complaint form

aclu-tn.org/pdfs/aclutn_printable_complaint_form.pdf

The Lawyer Referral Service provides a list of attorneys to assist the public in locating an attorney. Several city bar associations across the state operate such a service. Contact the Lawyer Referral Service in your area. Contact with this service puts you in touch with a pre-screened lawyer with whom you may schedule a 1/2 hour appointment for a $400 fee (instead of the lawyer’s normal hourly fee). This fee is waived for personal injury, medical malpractice, worker’s compensation, victim compensation, and social security disability. The date and time of the appointment will be scheduled during your initial call to the Lawyer Referral Service. The fee covers your first 30 minute consultation with the lawyer. After that time, if you wish to hire the lawyer, the two of you can discuss any additional fee. Scheduling an appointment with a lawyer through the Lawyer Referral Service will help you determine whether you need to hire a lawyer, the approximate cost for the services of the lawyer, and an estimate of approximately how long it will take to resolve your legal matter.

address

221 Fourth Avenue North, Suite 400
Nashville, TN 37219

office

(615) 383-7421

East Tennessee Lawyer Referrals

(865) 522-7501

Middle and West Tennessee Lawyer Referrals

(615) 242-6546

Southeast Tennessee Lawyer Referrals

(423) 756-3222

email

email@tnbar.org

website

tba.org