Virginia

Counseling & Other Support Services
  • Counseling & Other Support Services
  • Government Resources
  • Legal Resources

AIDS Response Effort, Inc. (ARE) is a non-profit HIV/AIDS service organization that serves those individuals who are HIV+ or affected by the HIV/AIDS epidemic and prevents the spread of this disease through education.

Service area: The city of Winchester and Clarke, Frederick, Page, Shenandoah, and Warren Counties
Work with: All people who are HIV+ or affected by HIV/AIDS
Services for survivors during incarceration include: A range of services at local jails, including outreach; case management; assistance with discharge planning; HIV testing and counseling; education; and information and referrals.
Services for survivors after release include: Case management; HIV testing and counseling; financial assistance with physicians, medication, housing, food, and transportation; educational and preventative services; support groups; counseling; and information and referrals.
Services for loved ones include: HIV testing and counseling.
Fees: Free

address

333 West Cork Street, 7th Floor, Suite 740
Winchester, VA 22601

Office

(540) 536-5291

office hours: Monday-Friday, 8:30am-5pm EST
Accept Collect Calls: No
email

jnagley@valleyhealthlink.com

website

aidsreponseeffort.org

Avalon is a non-profit organization committed to intervening in and reducing the incidence of domestic violence and sexual assault. Avalon offers shelter, advocacy, education, and support to survivors and fosters awareness and prevention by educating the community.

Service area: The city of Williamsburg and Poquoson, James City and York Counties
Work with: All survivors of sexual assault and their concerned friends and family members in the community and adult female survivors of sexual assault in the Virginia Peninsula Regional Jail
Services for survivors during incarceration include: In-person crisis intervention by appointment, via the 24-hour hotline, or by mail; hospital accompaniment and advocacy during forensic examinations; weekly individual counseling and support group sessions for women at the Virginia Peninsula Regional Jail; and information and referrals.
Services for survivors after release include: All of the above, as well as crisis intervention via the 24-hour hotline; legal accompaniment and advocacy; emergency shelter for those in imminent danger; and in-person individual and group counseling at the Outreach Office.
Services for loved ones include: Crisis intervention, advocacy, counseling, information, and referrals.
Fees: Free
Additional Information: Bilingual (English/Spanish) crisis intervention is available via the 24-hour hotline. Se provee consejería bilingüe por la línea de crisis.

address

P.O. Box 1079
Williamsburg, VA 23187

Office/TDD

(757) 258-5022

office hours: Monday-Friday, 9am-5pm EST
24-hour hotline/Línea de Crisis de 24 horas

(757) 258-5051

Accept Collect Calls: No
email

juanita@avaloncenter.org

website

avaloncenter.org

Citizens Against Family Violence is a non-profit organization that provides comprehensive services for survivors of domestic violence, sexual violence, stalking, and homelessness.

Service area: City of Martinsville and Henry and Patrick Counties
Work with: All survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotlines or by mail; hospital accompaniment during forensic examinations; court advocacy and accompaniment; and information and referrals
Services for survivors after release include: All of the above, as well as individual and group counseling.
Services for loved ones include: Crisis intervention, counseling, information, and referrals.
Fees: Free

address

P.O. Box 352
Martinsville, VA 24114

Henry County 24-hour hotline/office

(276) 632-8701

Patrick County 24-hour hotline/office

(276) 694-2555

Accept Collect Calls: No
email

mail@cafv.info

website

cafv.info

Family Crisis Services provides direct support and advocacy services to survivors of domestic violence and sexual assault and their families.

Service area: Russell and Tazewell Counties
Work with: All survivors of sexual violence and their concerned friends and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline, by mail or in-person at the Tazewell County Jail; hospital accompaniment and advocacy in emergency rooms; legal advocacy and court accompaniment; and information and referrals.
Services for survivors after release include: All of the above, as well as individual counseling; support groups; specialized services for children and teens; emergency transportation and shelter; and a residential shelter for women and children.
Services for loved ones include: All the above.
Fees: Free

address

P.O. Box 188
North Tazewell, VA 24630

office

(276) 988-5583

Office Hours: Monday-Friday, 8am-4:30pm EST
24-hour hotline

(276) 979-8959

Accept Collect Calls: No
email

rhackler@clinchvalleycaa.org

website

clinchvalleycaa.org/family-crisis-services

The Collins Center (formerly Citizens Against Sexual Assault) provides services to survivors of sexual assault, including men, women, and children.

Service area: Harrisonburg and Rockingham County
Work with: All survivors of sexual assault and their concerned friends and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment and advocacy at emergency rooms; basic legal information, court accompaniment, and advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as 1-6 free sessions of crisis counseling; long-term counseling by a licensed therapist; and periodic support groups.
Services for loved ones include: Crisis intervention, counseling, information, and referrals.
Fees: Free

address

P.O. Box 1473
Harrisonburg, VA 22803

office

(540) 432-6430

Office Hours: Monday-Thursday, 9am-5pm EST
24-hour hotline

(540) 434-2272

Accept Collect Calls: No
email

info@thecollinscenter.org

website

thecollinscenter.org

The mission of the Drop-In Center is to: provide access to information, education, resources, and services in the prevention of HIV/STDs; offer compassionate support services for persons affected by HIV/AIDS; and support the groundwork for community-building projects in a safe and confidential environment.

Service area: Southwest Virginia
Work with: People infected with and affected by HIV/AIDS
Services for survivors during incarceration include: HIV counseling and testing in the Roanoke City Jail and New River Valley Jail, information, and referrals.
Services for survivors after release include: Free, confidential HIV counseling and testing; support groups; community referrals; assistance obtaining medical and health services; a Resource Center containing books, magazines, videos, and free informational brochures focused on HIV, STDs, and other health and social issues; and the Drop-In Center Community Library, a lending library of over 3,000 books, videos, and DVDs for the LGBT community and others.
Services for loved ones include: Free, confidential HIV counseling and testing.
Fees: Free

address

369 Church Avenue, SW
Roanoke, VA 24016

office

(540) 982-2437

Office Hours: Monday-Friday, 8:30am-6pm EST
Accept Collect Calls: No
email

dropncenter@aol.com

website

councilofcommunityservices.org/drop/index.html

A program of Crisis Line of Central Virginia, Sexual Assault Response Program (SARP) is dedicated to providing free crisis intervention, support, advocacy, and information to survivors of sexual assault and abuse, their family, and friends.

Service area: The cities of Bedford and Lynchburg and the counties of Amherst, Appomattox, Bedford, and Campbell
Work with: All survivors of sexual violence including: rape, attempted rape, molestation, child sexual abuse, sexual harassment, stalking, and relationship violence; their concerned friends; and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; accompaniment and support for survivors at the Lynchburg General Hospital and Bedford Memorial Hospital emergency rooms, police stations, and court-related procedures; and information and referrals.
Services for survivors after release include: All of the above, as well as ongoing support and advocacy; assistance with food, clothing, transportation, and shelter; and a lending library, which offers a variety of books, pamphlets, brochures, and videotapes related to sexual assault, child sexual abuse, stalking, and domestic violence.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: SARP also offers a periodic 8-week support group for Adults Molested as Children (AMAC).

address

P.O. Box 3074
Lynchburg, VA 24503

office

(434) 947-7422

Office Hours: Monday-Friday, 8am-6pm EST
24-hour hotline

(434) 947-7273

24-hour toll-free hotline

(888) 947-7273

Accept Collect Calls: No
email

sarplyn@intelos.net

website

crisislineofcentralvirgina.org/SARP.html

As an agency dedicated to serving the needs of survivors and secondary survivors of sexual assault and domestic violence and to ending sexual and domestic violence, the staff and volunteers adhere to the following mission statement:

The Alexandria Domestic Violence Program and Sexual Assault Center are committed to providing trauma-informed care, ensuring a safe, secure, and just community, through advocacy, education, and prevention.  Our program fosters a healthy and thriving community by empowering all who are affected by violence through the provision of inclusive services, while respecting diversity of race, gender, ethnicity, national origin, age, disability, religion, sexual orientation, and gender identity or expression.

Service area: City of Alexandria, Virginia
Work with: All survivors of sexual assault: men, women, youth, and transgender survivors, families, and friends.
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline, by mail or by email; hospital accompaniment during forensic exams; court accompaniment and legal accompaniment for sexual assault cases; in-person services such as counseling at local jails, youth detention centers; and information and referrals.
Services for survivors after release include: Crisis intervention, individual supportive counseling, short-term therapy related to the sexual assault, support group, medical or legal accompaniment, information and referrals.
Services for loved ones include: All of the above
Fees: Free
Additional Information: We have staff who speak Spanish, Arabic, and French. We are able to use the language line and provide services in other languages. We work with survivors of sexual violence.

address

421 King Street, Suite 400
Alexandria, VA 22314

office hours: Monday-Friday, 8am-5pm EST
24-hour hotline

(703) 683-7273

Accept Collect Calls: Yes
email

cdebra.evans@alexandriava.gov

website

alexandriava.gov/SexualViolence

Domestic Violence Emergency Services (DOVES) provides comprehensive services to survivors of domestic violence and sexual assault.

Service area: The cities of Danville and Halifax, and the counties of Lunenburg, Mecklenburg, Pittsylvania, and South Boston
Work with: All survivors of sexual violence and their concerned friends and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital and court accompaniment; and information and referrals.
Services for survivors after release include: All of the above, as well as short-term counseling, emergency shelter, and support groups.
Services for loved ones include: Crisis intervention, support groups, information, and referrals.
Fees: Free

address

P.O. Box 2381
Danville, VA 24541

24-hour office

(434) 799-3683

24-hour local/TDD hotline

(434) 791-1400

Accept Collect Calls: Yes
email

pcarter@dovesinc.com

website

dovesinc.com

Since 1982, FCSS, INC has served victims of domestic violence, sexual assault and those experiencing homelessness. We provide shelter services for homelessness with intensive case management, job preparation, health and wellness services, and more.  We provide shelter for Domestic Violence and sexual assault survivors that offer confidential crisis counseling, safety planning, assistance with going to and from court, outreach and aftercare and more.

Service area: Wise, Scott, Lee, Dickenson, Buchanan, Russell Counties and the City of Norton.
Work with: All survivors of sexual assault.  Further provide resource assistance and guidance for family and friends.
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline, by mail or by email; hospital accompaniment during forensic exams; court accompaniment and legal accompaniment for sexual assault cases; in-person services such as counseling or support groups at local jails, youth detention centers, and/or prisons; and/or information and referrals.
Services for survivors after release include: Continued support group and assistance with resources.
Services for loved ones include: All of the above.
Fees: We are a non-profit organization that offers services and programs free of charge; however, some outside resources offered may have a charge.
Additional Information: We are PREA certified.

address

701 Ky. Ave SE
Norton, VA 24273

office

(276) 679-7240

office Hours: Monday-Friday, 9am-5pm EST
24-hour toll-free hotline

1-800-572-2278

Accept Collect Calls: Yes
email

angel-mefford@comcast.net

website

family-crisis.org

The Family Resource Center (FRC) sexual assault program offers emotional support and advocacy to adult and child survivors of sexual assault and their families.

Service area: Galax and Bland, Carroll, Grayson, Smyth, and Wythe Counties
Work with: Adult and child survivors of sexual abuse/assault and their families
Services for survivors during incarceration include: Crisis intervention and support via the 24-hour hotline or by mail; hospital accompaniment and advocacy; court and legal advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as individual supportive counseling and temporary, emergency shelter for women survivors of sexual violence and their children.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: Men in need of emergency shelter services will be provided with shelter in a remote location with access to FRC’s community services, including supportive counseling and advocacy.

address

P.O. Box 612
Wytheville, VA 24382

office

(276) 625-0219

office Hours: Monday-Friday, 8am-5pm EST
Wytheville 24-hour hotline

(276) 228-8431

Galax 24-hour hotline

(276) 236-0364

Marion 24-hour hotline

(276) 782-1608

24-hour toll-free hotline

(800) 613-6145

Accept Collect Calls: No
email

frc@frc-inc.org

website

frc-inc.org

The Haven provides free, confidential services for survivors of domestic violence, sexual assault, and stalking.

Service area: Essex, Lancaster, Northumberland, Richmond, and Westmoreland Counties
Work with: All survivors of sexual assault, their friends, and family
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; emergency room accompaniment during forensic exams; court accompaniment and advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as short-term individual counseling; 24-hour emergency shelter for adult female survivors of sexual assault and their children in imminent danger; alternative emergency housing for male survivors of sexual assault in imminent danger, when available; and support groups.
Services for loved ones include: Crisis intervention, support, information, and referrals.
Fees: Free

address

P.O. Box 1267
Warsaw, VA 22572

office

(804) 333-1099

office Hours: Monday-Friday, 9am-5pm EST
24-hour toll-free hotline

(800) 224-2836

Accept Collect Calls: No
email

saprogram@havenshelter.org

website

havenshelter.org

Provide support, advocacy, and education for people in the Tri-Cities area of Virginia affected by sexual violence, domestic violence, and stalking to empower them to become healthy, safe, and self-sufficient.

Service area: Cities of Colonial Heights, Hopewell and Petersburg; Counties of Dinwiddie, Prince George, and Southern Chesterfield
Work with: All survivors of sexual assault, childhood sexual abuse, domestic violence and stalking; and their support persons
Services for survivors during incarceration include: Mail correspondence; accompaniment to courts and during law enforcement interviews; in-person counseling; crisis intervention and counseling via hotline; information, referrals, and references
Services for survivors after release include: Mail correspondence, accompaniment to courts and during law enforcement interviews; hospital accompaniment during forensic exams; legal and medical advocacy; in-person counseling; group counseling/support groups; crisis intervention and counseling via hotline; information, referrals, and references
Services for loved ones include: Mail correspondence; in-person counseling; crisis intervention and counseling via hotline; information, referrals, and references
Fees: Free
Additional Information: English and Spanish services. We are unable to work with sex offenders or perpetrators of domestic violence/stalking.

address

6610 Commons Drive, Suite C
Prince George, PA 23875

office

804-458-2704

Office Hours: Monday-Thursday, 9am-5pm EST
24-hour hotline

804-458-2840

Accept Collect Calls: No
email

helpline@thejameshouse.org

website

www.thejameshouse.org

New Directions Center is a non-profit community organization that provides crisis intervention, emergency housing, food, clothing, and transportation to women, children, and men impacted by homelessness and emotional, physical, and sexual violence.

Service area: Augusta, Staunton, and Waynesboro Counties
Work with: All survivors of sexual violence and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; accompaniment to hospital emergency rooms, police departments, the Commonwealth Attorney’s office, and court proceedings; and information and referrals.
Services for survivors after release include: All of the above, as well as counseling; emergency housing for those in imminent danger; specialized services for child survivors of abuse; emergency food, transportation, and clothing; and support groups.
Services for loved ones include: Information and crisis intervention via the 24-hour hotline.
Fees: Free

address

P.O. Box 3069
Staunton, VA 24402

office

(540) 885-7273

office Hours: Monday-Friday, 9am-5pm EST
24-hour hotline

(540) 886-6800

24-hour toll-free hotline

(800) 564-2836

Accept Collect Calls: No
email

director@newdirectionscenter.org

website

newdirectionscenter.com

The People, Inc. Sexual Assault Awareness and Shelter Program provides comprehensive services to survivors of sexual violence.

Service area: Buchanan and Russell Counties.
Work with: All survivors of sexual assault, their friends, and family.
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline; hospital accompaniment; court advocacy; and information and referrals. People Inc. also provides education on domestic violence and sexual assault within the service area and at Appalachian Detention Center, and the Laurels Treatment Center.
Services for survivors after release include: Crisis intervention; hospital accompaniment; court advocacy; individual counseling; support groups; temporary emergency shelter; transportation assistance; and information and referrals.
Services for loved ones include: Crisis intervention, counseling, information, and referrals.
Fees: Free
Additional Information: People, Inc. also operates the Virginia Community Action Re-Entry System (CARES), a statewide program that offers services to returning citizens that have exited a Virginia Correctional facility within the prior six months.  Services include information and referral, assistance obtaining IDs, job readiness training, peer groups, and educational groups. Contact vacares@peopleinc.net

address

1173 W. Main Street
Abingdon, VA 24210

office

(276) 889-8477

office Hours: Monday-Friday, 8am-4:30pm EST
24-hour hotline

(276) 935-5485

24-hour toll-free hotline

(877) 697-9444

Accept Collect Calls: No
email

rkeen@peopleinc.net

website

peopleinc.net

Project Hope at Quin Rivers offers supportive services to adult and child survivors of sexual violence.

Service area: Charles City, New Kent, King and Queen, and King William Counties
Work with: All survivors of sexual assault and their concerned friends and family members
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; court advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as individual and group counseling.
Services for loved ones include: Crisis intervention, counseling, information, and referrals.
Fees: Free

address

P.O. Box 660
Quinton, VA 23141

office

(804) 966-5020

office Hours: Monday-Friday, 9am-5pm EST
24-hour toll-free hotline

(877) 966-4357

Accept Collect Calls: No
email

msheltonknight@quinrivers.org

website

quinriversagency.org

Project Horizon provides comprehensive services to survivors of domestic, dating, and sexual violence through crisis intervention services and prevention programs.

Service area: Buena Vista, Lexington, and Rockbridge Counties
Work with: All survivors of sexual violence, their family, and friends
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline, by mail, or in-person, by appointment; emergency room accompaniment during forensic exams; advocacy and accompaniment to court dates and appointments related to the abuse; in-person counseling, by arrangement; and information and referrals.
Services for survivors after release include: All of the above, as well as individual counseling; weekly support groups; temporary emergency housing for individuals who have experienced domestic violence or sexual assault; and a Resource Library, which has a wide variety of books, videotapes, and other materials related to topics such as domestic violence, teen dating violence, and sexual assault that can be checked-out by community members for a two week period.
Services for loved ones include: Crisis intervention, counseling, information, and referrals.
Fees: Free
Additional Information: Non-English speaking callers to the hotline will be provided with interpretation via the AT&T Language Line.

address

120 Varner Lane
Lexington, VA 24450

office

(540) 463-7861

office Hours: Monday-Friday, 9am-5pm EST
24-hour hotline/TTY

(540) 463-2594

Accept Collect Calls: No
email

ph@rockbridge.net

website

projecthorizon.net

The Rappahannock Council Against Sexual Assault (RCASA) is a private, nonprofit agency that provides services for survivors of sexual assault and their significant others.

Service area: Fredericksburg and Caroline, King George, Spotsylvania, and Stafford Counties. RCASA also provides emergency medical accompaniment for Culpeper County at Mary Washington Hospital.
Work with: All survivors of sexual assault and abuse, including women, men, and children
Services for survivors during incarceration include: Crisis intervention and support via the 24-hour hotline or by mail; advocacy and accompaniment to emergency rooms during forensic exams; court advocacy and outreach; and information and referrals.
Services for survivors after release include: All of the above, as well as short-term, long-term, and group counseling for: children (ages 3-12) and teenagers (13-18) who have been sexually abused; adults abused as children; rape survivors of all ages and genders; and Spanish-speakers.
Services for loved ones include: All of the above, as well as a support group for parents and caregivers, family members, and significant others of those who have been raped or sexually abused.
Fees: Crisis intervention services, short-term counseling, hospital and court accompaniment, and support groups are free. Crisis counseling sessions are free; longer-term counseling is provided for a fee. Criminal Injuries Compensation Funds are applied for survivors who are eligible, and most major insurance is accepted. A sliding fee scale is used for survivors who do not have insurance. Contact RCASA for more information on these costs.

address

2601 Princess Anne Street, Suite 102
Fredericksburg, VA 22401

office

(540) 371-6771

office Hours: Monday-Friday, 9am-5pm EST
counseling office

(540) 371-5502

Counseling Hours: Extended hours based on appointment
24-hour hotline

(540) 371-1666

24-hour TTY hotline

(540) 371-5581

Accept Collect Calls: No
email

info@rcasa.org

website

rcasa.org

Sexual Assault Resource Agency (SARA) serves women, children, and men who have experienced sexual assault, their families, and friends.

Service area: Charlottesville and Albemarle, Fluvanna, Greene, Louisa and Nelson Counties
Work with: All survivors of sexual abuse, their family, and friends
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; medical accompaniment to the emergency room, health department, or other health facility; accompaniment to the court or police station; medical and legal advocacy; and information and referrals to resources in the community. SARA also conducts educational support groups for women incarcerated at Albemarle Charlottesville Regional Jail and at Fluvanna Correctional Center for Women.
Services for survivors after release include: Crisis intervention; accompaniment to emergency rooms, courts, and police stations; medical and legal advocacy; short-term counseling; on-going support groups for children, teenagers, and adult survivors of sexual assault; and information and referrals.
Services for loved ones include: Crisis intervention, support, short-term counseling, information, and referrals.
Fees: Free

address

P.O. Box 1565
Charlottesville, VA 22902-1565

office

(434) 295-7273

office Hours: Monday-Friday, 9am-5pm EST
24-hour local hotline

(434) 977-7273

24-hour toll-free hotline

(800) 656-4673

24-hour TTY hotline

(540) 371-5581

Accept Collect Calls: Yes
email

info@sexualassaultresources.org

website

sexualassaultresources.org

The Sexual Assault and Response and Awareness (SARA) program provides a range of services to survivors of rape and other forms of sexual assault.

Service area: The cities of Roanoke and Salem and the counties of Botetourt, Craig, and Roanoke
Work with: All survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment during forensic exams; and information and referrals.
Services for survivors after release include: All of the above, as well as ongoing counseling with licensed therapists.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: Support groups are offered on a periodic basis, depending on need.

address

301 Elm Avenue, SW
Roanoke, VA 24016

office

(540) 345-7273

office Hours: Monday-Friday, 8:30am-5pm EST
24-hour hotline

(540) 981-9352

Accept Collect Calls: No
email

sara@brbh.org

website

brbh.org

The Family Violence Prevention Program is designed to meet the emergency and on-going needs of survivors of domestic violence and sexual assault.

Service area: Emporia and Brunswick, Greensville, and Sussex Counties
Work with: All survivors of sexual assault, their concerned friends, and family
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment and advocacy during forensic exams; and information and referrals.
Services for survivors after release include: All of the above, as well as referrals for counseling and financial assistance, when funding is available; an adult female sexual assault survivor support group; and court accompaniment.
Services for loved ones include: Crisis intervention, support, information, and referrals.
Fees: Free

address

420 South Main Street
Emporia, VA 23847

office

(434) 348-0100

office Hours: Monday-Friday, 8am-5pm EST
24-hour toll-free hotline

(800) 838-8238

Accept Collect Calls: No
email

turnern@tellpage.net

The Tidewater AIDS Community Taskforce (TACT) is a private non-profit corporation whose purpose is to support and maintain the best quality of life for persons who are HIV+ or affected by the disease and to reduce the overall incidence of HIV infection by providing education, information, HIV prevention, and support services to the general public, especially those living with HIV/AIDS.

Service area: The Hampton Roads Community, Isle of Wight, Western Tidewater are, and the Peninsula
Work with: People infected with and affected by HIV/AIDS
Services for survivors during incarceration include: HIV testing and counseling in two local jails in Hampton and Newport News and information and referrals via phone or by mail. State prisoners who will be released to the TACT service area can contact the organization to arrange for services after their release.
Services for survivors after release include: HIV testing and counseling; case management; housing services, including utility assistance; assistance with getting medical care, dental care, substance abuse treatment, and mental health counseling and referrals; and support groups.
Services for loved ones include: HIV testing and counseling; prevention education; and information and referrals.
Fees: Free

address

9229 Granby Street
Norfolk, VA 23503

office

(757) 583-1317

office Hours: Monday-Friday, 9am-5pm EST
Accept Collect Calls: No
email

info@tact-online.com

website

tact-online.com

The Virginia Anti-Violence Project is committed to addressing and eliminating all violence within and against lesbian, gay, bisexual, transgender and queer communities across the Commonwealth.

Service area: Virginia
Work with: Lesbian, gay, bisexual, transgender and queer (LGBTQ) survivors of violence and their concerned friends and family members
Services for survivors during incarceration include: Information and referrals; support via letters; and email communication.
Services for survivors after release include: Information and referrals.
Services for loved ones include: Information and referrals.
Fees: Free
Additional Information: VAVP is a state-wide group with limited resources and cannot offer individual advocacy for LGBTQ survivors of violence except in very rare circumstances. All survivors will be provided with appropriate local referrals.

address

403 Robinson St.
Richmond, VA 23220

office

(804) 643-4816

office Hours: Monday-Friday, 9am-5pm EST
Accept Collect Calls: No
email

info@virginiaavp.org

website

virginiaavp.org

The Virginia Sexual & Domestic Violence Action Alliance (VSDVAA) is a non-profit agency dedicated to raising awareness about sexual and domestic violence, increasing public access to resources and services, offering opportunities for professional development, and initiating legislative and policy change that will bring Virginia closer to our vision: a world where relationships between people are respectful, healthy, and safe.

Service area: Virginia
Work with: Survivors of sexual assault and their family and friends; sexual assault programs; allied professional groups; and the general public
Services for survivors during incarceration include: Crisis intervention; support; information; referrals to community resources via the Virginia Family Violence and Sexual Assault Hotline or by mail; and a directory of affiliated rape crisis centers on the VSDVAA website.
Services for survivors after release include: All of the above.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: In an effort to make the Hotline accessible to a wide array of callers, VSDVAA employs bilingual (English/Spanish) staff and contracts with Language Lines to provide language interpretation for over 140 different languages. Se habla español.

address

5008 Monument Ave., Suite A
Richmond, VA 23230

office

(804) 377-0335

office Hours: Monday-Friday, 9am-5pm EST
24-hour hotline/TTY(en Español)

(800) 838-8238

Accept Collect Calls: No
email

info@vsdvalliance.org

website

vsdvalliance.org

The Women’s Resource Center of the New River Valley is a non-profit human service organization that provides programs and services to adult and child survivors of domestic and sexual violence.

Service area: The city of Radford; the counties of Floyd, Giles, Montgomery, and Pulaski; and the campuses of New River Community College, Radford University, and Virginia Tech
Work with: All survivors of sexual violence, their concerned friends, and family
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline; emergency room advocacy and accompaniment during forensic exams; legal advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as counseling; support groups; emergency shelter for women and children in imminent danger; emergency hotel placements for survivors who are in imminent danger and meet the criteria; transitional housing; and specialized services for children, including crisis intervention and long-term counseling.
Services for loved ones include: Crisis intervention, support, information, and referrals.
Fees: Free

address

P.O. Box 477
Radford, VA 24143

office

(540) 639-9592

TTY office

(540) 639-2197

office Hours: Monday-Friday, 9am-5pm EST
24-hour local hotline

(540) 639-1123

Accept Collect Calls: No
email

assistantdirector@wrcnrv.org

website

wrcnrv.org

The YWCA of Richmond offers free, comprehensive crisis services for adult and teens survivors of sexual assault and their families. The Sexual Violence Program is the only certified sexual violence program serving the Greater Richmond area.

Service area: The towns of Hopewell, Petersburg, and Richmond and the counties of Chesterfield, Goochland, Hanover, Henrico, and Powhatan
Work with: All survivors of sexual assault over the age of 12 and their families
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline or by mail; hospital accompaniment and advocacy during forensic exams; court accompaniment; and information and referrals.
Services for survivors after release include: All of the above, as well as individual counseling; support groups; and emergency shelter, if needed. Sexual violence support groups and individual counseling are conducted at the downtown location and at confidential locations throughout the community.
Services for loved ones include: Crisis intervention, support, information, and referrals.
Fees: Free

address

6 North 5th Street
Richmond, VA 23219

office

(804) 643-6761

office Hours: Monday-Friday, 7am-7pm EST
24-hour local hotline (Richmond)

(804) 643-0888

Accept Collect Calls: Yes, on the hotline
email

info@ywcarichmond.org

website

ywcarichmond.org

Response Sexual Assault Support Services is dedicated to providing support, counseling, and advocacy to adults and children victimized by sexual assault and to promoting zero tolerance of sexual violence.

Service area: Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Franklin, Smithfield, Isle of Wight, Southampton, and Surry.
Work with: All survivors of sexual assault, domestic violence, stalking, and human trafficking as well as survivor’s family and friends.
Services for survivors during incarceration include: Crisis intervention via the 24-hour hotline, by mail or email; hospital accompaniment during forensic exams; court accompaniment and legal accompaniment for sexual assault cases; in-person services, including counseling and support groups at local jails, youth detention centers, and prisons; information and referrals.
Services for survivors after release include: 24-hour crisis intervention; medical and legal accompaniment; counseling; support groups; victim advocacy; housing support; emergency shelter.
Services for loved ones include: All of the above.
Fees: Services are free for survivors and friends and family members of survivors of sexual assault, domestic violence, stalking, and human trafficking.

address

5215 Colley Avenue
Norfolk, VA 23508

office

(757) 623-2115

office Hours: Monday-Friday, 8am-5pm EST
24-hour hotline

(757) 622-4300

Accept Collect Calls: Yes, on the office line
email

responseywca@yahoo.com

website

ywca-shr.org

The Ombudsman Services Unit serves adult prisoners in the Virginia Department of Corrections (DOC) and handles prisoner complaints that were not dealt with in a manner satisfactory to the prisoners at the institutional level. To file such a grievance, inmates must first show an effort to resolve the problem informally by filing a regular grievance form, usually available from floor officers. An Implementation Memorandum within each institution will say where these forms are available.

The Ombudsman Services Unit handles grievances that were denied at the lower level (including denied requests for transfer), or to request a change in institutional policy. If the grievance has been filed appropriately after the complainant (prisoner) has sought help at a less formal level, the Services Unit will review the grievance, investigate, and attempt to resolve the issue. Prisoners must write up a regular grievance form before being directed to a complaint appeal unit such as the Ombudsman Services Unit. Complaints are only taken in writing.

address

P.O. Box 26963
Richmond, VA 23261-6963

office

(804) 674-3014 x125

The Special Investigations Unit is responsible for conducting investigations of all felony and misdemeanor violations of law committed in and against the Department of Corrections (including sexual assault) and serious allegations of staff/employee misconduct and administrative violations. Prisoners who have been sexually assaulted in a VDOC facility can contact the Special Investigations Unit by writing to the address above to report the assault and any concerns regarding the handling of investigations into such abuse.

address

6900 Atmore Drive
P.O. Box 26963
Richmond, VA 23261-6963

office

(804) 674-3113

The ACLU of Virginia handles select litigation limited to state prison facilities and county jails. The ACLU will only respond to written inquiries and does not give legal advice or do intake over the phone. If you choose to write to the ACLU, give a description of what civil rights injustice occurred, what steps you took to resolve it, and what grievance procedures you attempted to access without success. The ACLU generally only handles cases that could lead to a change in institutional policy and does not handle appeals cases.

address

530 East Main Street, #310
Richmond, VA 23219

office

(804) 644-8022

fax

(804) 649-2733

email

intake@acluva.org

website

acluva.org

The Virginia State Bar Lawyer Referral Service provides referrals to Virginia lawyers or agencies with expertise in a range of cases. If you are referred to a lawyer, you will be entitled to consult with her or him for up to one half-hour for a fee of $35. You should be prepared to prepay by VISA or MasterCard at the time of the referral. Mail-in pre-payment by money order is also accepted.

The initial consultation may answer your questions and enable you to solve your problem. If your problem requires additional time and work, you will be responsible for any additional legal fees. The lawyer you consult will be glad to discuss his or her fees and the cost of services beyond the initial consultation. However, there is no obligation for either you or the lawyer to go beyond the first consultation.

address

707 E. Main Street, Suite 1500
Richmond, VA 23219

office

(804) 775-0808

toll-free

(800) 552-7977

24-hour hotline

(757) 622-4300

office Hours: Monday-Friday, 9am-5pm EST
website

vsb.org