Crisis Services

Crisis Services is the most comprehensive crisis center in upstate New York. Established in 1968, as a private, not for profit mental health, human service and crime victim service agency, Crisis Services is dedicated to promoting the health, safety and well being of the community through prevention, education, immediate intervention and access to community wide resources 24 hours a day. The Crisis Services Advocate Program has been the certified NYS Department of Health certified Rape Crisis Center for Buffalo and Erie Co. since 1983 and is a NYS Approved Non Residential Domestic Violence Service Provider. Crisis Services fulfills community needs through the following program services: 24 Hour Hotline-Crisis Counseling Center, Mobile Outreach Services, Trauma Response Service and The Advocate Program (Rape, Domestic Violence, Family Violence and Elder Abuse). In addition to these core programs, Crisis Services oversees the Police Mental Health Coordination Project, the Rape Crisis Advisory Committee and serves as the administrative home for the Suicide Prevention Coalition of Erie County.

Service area: Erie County
Work with:  All survivors of sexual assault.  We also work with friends, family and loved ones of survivors.
Services for survivors during incarceration include: crisis intervention via the 24-hour hotline; hospital accompaniment during forensic exams; and/or information and referrals.
Services for survivors after release include: crisis intervention via the 24-hour hotline; hospital accompaniment during forensic exams; and/or information and referrals; counseling; case management with needs related to sexual assault.
Services for loved ones include: all of the above.
Fees: Services are free.